Does the front office staff have input into this. The person of the section is called Receptionist. As the name suggests, the Front Offices are in charge of monitoring and delivering AIESEC's core product; the Exchange Programs. In this free course from Alison, learn about a variety of hotel management operations including the front office department and the housekeeping department. The front office largely consists of client-facing roles. According to Wikipedia the front office or reception is an area where visitors arrive and first encounter a staff at a place of business. The functions of this section are:- Warmly received all […] So in a finance company or investment bank, front office departments might consist of sales and trading, … Front Office Department. Does the food and beverage department have a need to communicate with the front office. Front desk agent, door attendants, bellpersons, and parking attendantshave the oppurtunity to observe all persons entering or departing the premises. The front office manager should instruct all new personnel in the front office about the staff in the marketing and sales department and what each person’s job. The Role of The Front Office A security program is most effective when all employees participate in the hotel's security efforts. In addition to these departments, hotels usually have a number of functional departments as well e.g. yes. GSA (Guest Service Officer) has direct contact guests. Front office staff play a paticularly important role. All request of room reservation are received, and processed. MAIN FUNCTIONS OF FRONT OFFICE SECTIONS RESERVATIONS This section is the nerve centre of the department. The functional role of the front office manager include(s) ... Room status is supplied by the housekeeping department. Usually restaurant personnel in … The four major operational departments of a hotel are: housekeeping department, food and beverage service department, food production (kitchen) department, and front office department. On the other hand, all personnel in the department may be trained in customer assistance, since front office workers may have many duties, training all of them in customer service means that someone will almost always be available to help a guest. HOUSEKEEPING DEPARTMENT The switchboard operator is a vital link in the communication between the prospective client and a salesperson in the marketing and sales department. These FAs are grouped broadly into Front Offices and Back Offices. 1. Front Office Department: This department performs various functions like reservation, reception, registration, room assignment, and settlement of bills of a resident guest and the front office department is considered as the nerve centre of a hotel.. It also allocates the room and established the rates for different types of guests. 1.1 Division of Front Office There are many part of division inside the front office department. Front Office… Simply put, front office staff are the people who directly generate revenue for the company. In small hotels, the front office might be staffed by one person who does everything. AIESEC has departments that are more popularly known as Functional Areas; FAs. Front office staff will deal with whatever question the visitor has and put them in contact with a relevant person at the company. Sections of front office Door man Valet Chauffeur and car valet Lift attendant Parking area Left luggage room Guest safety locker Travel desk 5. Function areas under The Front Office Organization Reception/Registration Section This section is located in the lobby. Well e.g, the front office Organization Reception/Registration section This section is the nerve centre the. 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